Ans: You can cancel your order within 24 hours of placing it for a full refund. Refunds will be processed within 7 days of the cancellation request. To cancel your order, please contact our customer service team.
Q.2: How do I cancel my order?
Ans: You can cancel your order within 24 hours of placing it by logging into your account, navigating to your order history, and selecting the order you wish to cancel. If you need further assistance, please contact our customer support team.
Q.3: Can I cancel my order after it has been shipped?
Ans: Unfortunately, once an order has been shipped, it cannot be cancelled. However, you may contact our customer support team.
Q.4: Will I be charged a cancellation fee?
Ans: No, Wohind does not charge any cancellation fees if the order is cancelled within the specified timeframe of 24 hours from the time of purchase.
Q.5: What is your return policy?
Ans: Wohind offers an exchange policy within 7 days of receiving the product. Please note that we do not offer refunds. If you wish to exchange an item, ensure it is in its original condition, with tags attached, and unworn. For further details, please refer to our exchange policy page.
Q.6: How long does it take to process an exchange?
Ans: Once we receive the returned item and it passes our quality check, the exchange process will typically take 5-7 business days. You will receive an email confirmation once your new item has been shipped.
For any additional questions or concerns, feel free to contact our customer service team at Email: info.wohind@gmail.com or Call : +91 7428476074 We are here to help!
