Q.1: What are the shipping options available at Wohind?
Ans: Within 7 to 10 days
Q.2: How much does shipping cost?
Ans: Free Shipping
Q.3: Do you offer international shipping?
Ans: Currently, Wohind ships only within India. We are working on expanding our services to international locations, so stay tuned for updates.
Q.4: How can I track my order?
Ans: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number on our website or the carrier’s website to monitor your package’s status.
Q.5: What should I do if my order is delayed?
Ans: If your order is delayed beyond the expected delivery date, please contact our customer service team. We will investigate the delay and provide you with an update as soon as possible.
Q.6: Can I change my shipping address after placing an order?
Ans: If you need to change your shipping address after placing an order, please contact our customer service team immediately. We will do our best to accommodate your request if the order has not yet been shipped.
Q.7: What should I do if I receive a damaged item?
Ans: If you receive a damaged item, please take a photo of the damaged item and the packaging, and contact our customer service team within 48 hours of delivery. We will assist you with a replacement or refund.
Q.8: What is your exchange and return policy?
Ans: We offer an exchange policy within 7 days after receiving the product. Please note that we do not accept returns. To initiate an exchange, the item must be unworn, unwashed, and in its original condition with tags attached.
Q.9: Do you offer contactless delivery?
Ans: Yes, we offer contactless delivery options to ensure the safety and well-being of our customers and delivery personnel. Simply select the contactless delivery option at checkout.
Q.10: How do I qualify for free shipping?
Ans: Free shipping is automatically applied to orders.
For any additional questions or concerns, feel free to contact our customer service team at Email: info.wohind@gmail.com or Call : +91 7428476074 We are here to help!
